Terms & Conditions

TERMS & CONDITIONS

  1. All prices listed are in Canadian Dollars.
  2. All products personalized are final sale. once customers make a purchase, they will not be able to return that item for a replacement or refund.
  3. All regional taxes, postal charges, return shipping costs, customs charges and handling fees are sole responsibility of the customer. Should we be charged any shipping cost, including but no limited to import duties or taxes, we reserve the right to deduct these charges from the refund.
  4. In order to prevent payment fraud, we may contact you for additional information such as proof of billing/delivery address.
  5. All sales are final policy. No Returns will be accepted *** PLEASE SEE OUR RETURN/EXCHANGE POLICY ***

RETURN/EXCHANGE POLICY

While we stand behind the quality and look of our products, we understand that sometimes you wish to return your purchase for refund or exchange. Before doing so remember the following:

  1. All the products are Final Sale. No Exchange and no Refund.
  2. Return shipping for non-defective items is at buyer expense with their choice of courier (we always recommend a tracked delivery as we will not be responsible for missing/lost packages).
  3. All the products on sale/clearance are Final Sale. No Exchange and no Refund.